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MB sdconnect C4 update firmware in mux

This document provides simple step-by-step instructions for updating the kernel software (operating system) on your Star Diagnosis SDconnect multiplexer.

The kernel update of the SDconnect is similar to a regular software update via the Star Diagnosis system.

FYI, most people buy sdconnect C4 plus one used Dell D630 with pre-installed software and authorized files. Details: 


Step 1 Introduction 

Step 2 Connecting the SDconnect to the Star Diagnosis system.

Step 3 SDnetControl 

Step 4 Software update

Step 5 Completing the installation 

Step 6 Checking the installed software


Step 1 Introduction

1)Check battery if needed (only if related message is shown in the display)

When working on the vehicle or using an external power supply, the message "! Batteries cannot be charged!" may sometimes appear on the SDconnect display:

This may be related to tarnishing, crystal formation, or corrosion on the battery contacts or leaking batteries: 

leaking batteries-01.jpg

Since the external power supply is extremely important for the update process, the batteries should be checked for the above-mentioned indications by removing the side panel on the SDconnect (see details on how to install batteries at ).

If the batteries are contaminated, you can do the following:

- Clean or polish the battery contacts and re-check the battery function.

- Exchange the batteries if necessary (see SDconnect manual, chapter 2.3.2, for notes on batteries)

After checking the batteries, you can continue with the next step.

2)Closing the Xentry Diagnostics/Xentry DAS diagnostics application

When accessing a vehicle in Xentry Diagnostics or Xentry DAS, the following message appears:

Update SDconnect-02.jpg

Please exit the diagnostic application Xentry Diagnostics or Xentry DAS correctly and follow the next steps.


Step 2 Connecting the SDconnect to the Star Diagnosis system

Connect the SDconnect to the Star Diagnosis system with the green cable.

The SDconnect will be automatically selected and appear in the deskband on the Star Diagnosis


update SDconnect-03.jpg

Step 3 SDnetControl

Start SDnetControl by clicking the deskband

1)Go to the "Connections" tab.

2)  Check whether automatic selection via the cable connection is active:

SDnect control-04.jpg

2)Go to the "Configuration" tab, and confirm the warning with "Yes":

Update SDconnect-05.jpg

Step 4 Software update

Go to the "MUX" tab in SDnetControl.

Click on the "Software update" button.

update mux-06.jpg

The "SDconnect Toolkit Administration" program will start.

1)Go to the "Software update" tab in the SDconnect Toolkit.

2)Your SDconnect is already selected on the left-hand side.

3)Select the "Software update" packet under "Files for software update".

4)Click "Start" to start the process.

SDconnect-software update-07.jpg

The update process will start. This takes approx. 4 minutes.


Step 5 Completing the installation

Confirm the successful completion of the update.

After a successful update, a message indicating the successful update completion appears.

Confirm the message by clicking "OK".

confirm update-08.jpg

Update not successful

If the update was not successful, the message "The software update was aborted. Please repeat theupdate process" will appear.

Confirm this message by clicking "OK". Check the SDconnect batteries if necessary and repeat the update process.

update SDconnect not successful-09.jpg

Step 6 Checking the installed software

Go to the "Information" tab in SDconnect Toolkit

Select your SDconnect on the left-hand side.

Check the information under "Software versions" at the right:

The versions of the Linux OS and the CommandServer must be at least 2:0:xxxxxx.

check installed software-10.jpg

The SDconnect software update is complete. The green cable can be removed.

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